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Fraud Prevention

Our top priority is to protect your finances

In many ways, technology has made our lives better - and banking easier and more secure. However, the threat of scam artists, identity thieves, and others who try night and day to obtain your personal information and account data remain. At Commercial Bank, we've taken many steps to safeguard your finances. Here's how you can help:

  • Our web page should never be accessed by a link provided in an email by a third party. It should only be accessed by typing the website name or URL address ( into the web browser (Internet Explorer, Firefox, etc.) or by using a "bookmark" that directs the browser to our website.
  • We will never send email messages that request confidential information, such as account numbers, passwords, or PINs. Our customers should promptly report any such requests by calling us at (731) 642-3341 or (800) 273-8889.
  • Keep your contact information up to date with our records so you never miss important correspondence.
  • Sign up for Debit Text Alerts to monitor your account activity as it occurs.
  • Sign up for e-statements that allow you to review your monthly account activity in a secure online environment to reduce the risk of your information being intercepted.
  • Make sure you're using secure websites when shopping online and entering personal information. Look for the padlock icon in your browser bar.
  • Check your credit report at least once a year to ensure no unauthorized accounts have been opened in your name.

If you suspect any fraudulent activity, please contact our Call Center at 1-888-518-7053. For information about preventing fraud, use these resources from the Federal Trade Commission

Commercial Bank and Trust is a full-service bank with West Tennessee branches in Jackson, Memphis, Paris, and Union City.